💳 1. Payment Methods

Payment methods available for a particular order are displayed during checkout.

Depending on your location, device, order, and the payment services currently enabled by the store, available methods may include major credit cards, debit cards, PayPal, accelerated checkout services, or other supported payment options.

A payment method is considered available only when it is shown as an option during the checkout process for your order.

💵 2. Store Currency

Unless otherwise clearly displayed during checkout, transactions on vvioz.com are presented and processed in United States Dollars (USD).

If your payment card, bank account, or digital wallet uses another currency, your financial institution or payment provider may convert the transaction into your local currency.

Foreign-exchange rates, conversion charges, international transaction fees, or similar fees imposed by your bank or payment provider are determined by that institution and are not controlled by vvioz™.

✅ 3. Payment Authorization

Orders may be subject to payment authorization, verification, and fraud-prevention review before fulfillment begins.

Your bank, card issuer, wallet provider, or other payment provider may request additional verification, decline a transaction, or place a temporary authorization hold.

vvioz™ does not control a bank or payment provider's approval decision, verification requirements, temporary hold period, decline reason, or release schedule.

🔐 4. Checkout Security

vvioz.com operates through Shopify, and checkout may involve Shopify and participating payment service providers.

Payment information entered during checkout is processed through the applicable payment systems rather than being manually collected by our Customer Care team.

We use reasonable technical and organizational practices intended to support secure store operation and protect customer information.

However, no internet transmission, electronic-storage system, website, or payment environment can be guaranteed to be completely secure.

🛡️ 5. Helping Keep Your Checkout Secure

Customers can also take reasonable steps to help protect payment and account information.

• Use a trusted device when placing an order.
• Keep your browser and operating system reasonably up to date.
• Avoid entering payment information over unknown or untrusted public networks.
• Protect passwords and other account credentials.
• Verify that you are visiting the correct vvioz.com website before entering checkout information.
• Contact us promptly if you believe an order or account has been used without authorization.

🧾 6. Pricing, Shipping & Taxes

Product prices, applicable discounts, shipping charges, taxes, and the final order total are displayed during checkout before payment is submitted.

Customers should review the complete checkout summary before confirming payment.

Shipping charges may vary according to destination, order contents, selected delivery method, and applicable promotions.

Taxes or government charges may vary according to the destination and applicable requirements.

🎟️ 7. Discount Codes & Promotions

Where a discount-code field is available, promotional codes should be entered before checkout is completed.

Promotions may be subject to eligibility requirements, time limits, product exclusions, minimum order values, usage limits, or other conditions communicated with the relevant offer.

Unless expressly stated otherwise, promotional offers may not be combined, transferred, exchanged for cash, or applied retroactively to an order that has already been completed.

⚠️ 8. Declined or Unsuccessful Payments

A payment may be declined or unsuccessful for various reasons, including incorrect payment information, bank security rules, insufficient funds, transaction limits, address verification, fraud-prevention checks, or restrictions imposed by the payment provider.

If a payment is declined, customers may wish to verify the entered information, contact their financial institution, or use another available payment method.

Customer Care generally cannot override a payment provider's decline decision.

🔎 9. Pending or Duplicate-Looking Charges

In some circumstances, a bank may display a pending authorization separately from the final settled payment.

This can sometimes appear similar to a duplicate charge even though one entry is only a temporary authorization.

If you believe that two completed charges have actually been collected for the same order, please contact us with your order number and relevant transaction information so the matter can be reviewed.

💸 10. Refunds to the Original Payment Method

Where a refund is approved, it is generally issued back to the original payment method used for the purchase.

Under our current return process, approved refunds are generally processed within 5–10 business days after the returned product has been received, inspected, and approved.

Banks, card issuers, PayPal, digital-wallet providers, or other payment institutions may require additional time before the credit appears on the customer's account.

🚫 11. Fraud Prevention & Order Review

We may reasonably review, hold, limit, or cancel an order where payment information cannot be verified or where activity presents a reasonable indication of fraud, payment abuse, unauthorized account use, promotional abuse, or another security concern.

Where an order is cancelled after a payment has been successfully collected, an appropriate refund will be issued to the original payment method in accordance with applicable procedures.